Shipping Policy

At Easy Kitchen, we aim to make your shopping experience simple from the moment you place your order until it arrives at your door.

Please review the information below regarding order processing, delivery times and international shipping.

Order Processing

All orders are typically processed within 24 hours after they are successfully placed and payment is confirmed.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information when available.

Please note that processing time is separate from the estimated delivery time.

Estimated Delivery Times

Our estimated delivery times after processing are:

• United Kingdom: 4–7 business days
• Europe: 4–7 business days
• Rest of the World: 7–10 business days

Business days generally exclude weekends and public holidays.

These delivery times are estimates and may occasionally vary depending on the destination, local carrier operations, customs procedures or circumstances outside our reasonable control.

Order Tracking

Once tracking information becomes available, it will be sent to the email address provided when placing your order.

Please allow some time for tracking information to update after your parcel has been dispatched, as carriers may not scan packages immediately.

International Shipping

Easy Kitchen ships internationally to supported destinations available during checkout.

International shipments may be subject to customs processing when entering the destination country.

Customs procedures are controlled by local authorities and may occasionally result in additional delivery time.

Customs, Duties & Taxes

Depending on your destination, your order may be subject to import duties, taxes or customs charges.

Where these charges are not already included or collected during checkout, they may be the responsibility of the customer.

Easy Kitchen does not control charges imposed by local customs authorities.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided during checkout is complete and accurate.

Please contact us as soon as possible if you notice an error in your shipping address.

Once an order has been processed or dispatched, we cannot guarantee that the shipping information can be changed.

Delayed Orders

While most orders arrive within the estimated delivery window, occasional delays can happen due to:

• Customs processing
• Carrier delays
• Public holidays
• Severe weather conditions
• High-volume shopping periods
• Incorrect or incomplete delivery information
• Circumstances outside our reasonable control

If your order is taking significantly longer than expected, please contact our customer support team so we can assist you.

Lost or Missing Packages

If your tracking information shows that your order has been delivered but you cannot locate it, please first check with household members, neighbours and the local delivery carrier.

If your package still cannot be located, contact our customer support team with your order number and tracking information so we can review the situation.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

We may request photos or videos of the product and packaging so our team can evaluate the issue and provide an appropriate solution.

Please do not discard the original packaging until your request has been reviewed.

Multiple Packages

In some cases, orders containing multiple products may be shipped separately depending on product availability and fulfilment location.

If this happens, you may receive more than one tracking number and your products may arrive on different dates.

There will be no additional shipping charge solely because an order is divided into multiple shipments.

Questions About Your Delivery

If you have any questions about shipping, tracking or your order, please contact our customer support team through the contact information available on our website.

Please include your order number when contacting us so we can assist you more quickly.

Easy Kitchen
Last updated: 26 August 2026