Privacy policy

Privacy Policy

At Easy Kitchen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you visit our website, make a purchase or interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from Easy Kitchen, we may collect certain information, including:

  • Your name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Payment-related information
  • Device and browser information
  • IP address
  • Information about how you interact with our website
  • Marketing and communication preferences

We only collect information that is reasonably necessary to provide and improve our services.

How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Provide order confirmations and tracking information
  • Process returns and refunds
  • Communicate with you regarding your order
  • Provide customer support
  • Prevent fraud and protect our store
  • Improve our website, products and customer experience
  • Comply with applicable legal obligations
  • Send marketing communications where permitted or where you have provided consent

Payments

Payments made through our store are processed by secure third-party payment providers.

Easy Kitchen does not directly store complete payment card details. Payment information is handled by the payment provider used during checkout in accordance with its own privacy and security practices.

Sharing Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These may include:

  • E-commerce and website service providers
  • Payment processors
  • Shipping and fulfilment partners
  • Analytics providers
  • Customer service providers
  • Marketing and advertising platforms

We only share information where reasonably necessary for these services or where required by law.

We do not sell your personal information.

Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

Your information may therefore be processed through Shopify's systems as part of operating our online store, processing transactions and providing related services.

Cookies

Our website may use cookies and similar technologies to operate correctly, remember your preferences, understand how visitors use our website and improve your shopping experience.

Cookies may also be used for analytics and advertising purposes where permitted by applicable law.

Where required, you can manage your cookie preferences through the consent options displayed on our website or through your browser settings.

Marketing Communications

If you choose to receive marketing communications from Easy Kitchen, we may send you information about products, promotions, special offers and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including providing our services and meeting legal, accounting, tax and regulatory requirements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of certain personal information
  • Opt out of certain marketing communications

These rights may be subject to limitations or exceptions under applicable law.

To exercise an applicable privacy right, please contact us using the contact information provided on our website.

International Data Transfers

Because Easy Kitchen operates online and uses third-party service providers, your personal information may be processed or stored outside the country in which you live.

Where required by applicable law, appropriate safeguards may be used to protect personal information transferred internationally.

Security

We take reasonable administrative, technical and organisational measures to help protect your personal information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

Our website and products are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services or legal obligations.

Any updated version will be published on this page with the applicable effective date.

Contact Us

If you have questions about this Privacy Policy, how your personal information is handled or wish to exercise your privacy rights, please contact us through the contact information provided on our website.

Easy Kitchen
Last updated: 26 August 2026